Creative Customer Experiences
6 Sigma Sales & Marketing
Customer journey is typically defined in terms of shopping and buying. My methodology views the customer experience from a different perspective. By focusing on how customers problem-solve their business issues, I help clients develop a demand creation strategy that attracts the best customers before their competitors do.
For 18+ years I have been coaching sales professionals how to develop 4 levels of expertise to differentiate themselves from all other sellers. The Collaborative Advisor approach is a transformative experience for sales teams. We will develop a toolbox to ensure customers are more engaged in critical meetings.
Customer Business Planning
Quarterly and Annual Business Meetings are critical customer & distributor interactions. The Collaborative Advisor approach leverages tools from continuous improvement, change management and project management to ensure customer success and differentiation from competition.